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投诉有故障的搅拌机Complaint about faulty blender

Task 1 · General Training投诉/问题处理健康与生活163 词AI 估评 8.5 分
AI 估评 8.5 分查看四维评分详情

四个维度等权计分,均值 8.25,按半分档展示。AI 估评供学习参考。

任务完成度 TA9 / 9

设备可准确定位,故障及联系店方未果交代充分,保修换新请求明确,正式语气恰当。

档位依据:全部要求充分相关满足,符合9档。

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  • a Sanyo Deluxe blender, model SDB-2000

    设备定位具体。

  • replace the faulty blender with a new one under the one-year warranty

    处理要求明确。

改进建议

  • 保持型号、故障和所要求处理方式的完整交代。

连贯与衔接 CC8 / 9

商品、问题和请求分段清楚,时间发展自然;开头目的句略笼统,最后再次要求解决与换新诉求稍重复。

档位依据:8档易读和组织良好;9档可更直接紧凑。

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  • At first, everything seemed to work fine but within a day

    问题发展清楚。

  • let me know how you intend to resolve this matter

    与前段换新请求略重叠。

改进建议

  • 结尾可直接请确认换新流程或时间。

词汇资源 LR8 / 9

black trim、blades、wobbling及faulty精确,消费投诉措辞自然;top of the line作为前置修饰语写法略欠规范。

档位依据:广泛准确资源达到8档;9档还需少量词形细节完善。

查看评分证据
  • a silver one, with black trim

    外观描述具体。

  • the blades wobbling

    故障动词准确。

改进建议

  • 规范top-of-the-line的复合修饰写法。

语法范围与准确性 GRA8 / 9

条件请求、时间和让步结构掌握良好,标点大体稳定;从过去故障突然切到现在叙述虽可理解,时间框架可更明确。

档位依据:多数无误且结构有变化,符合8档;9档需更稳定叙事时态衔接。

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  • the blender started to shake uncontrollably

    过去变化明确。

  • At the same time, there is a strange knocking noise

    现在持续症状与过去叙述的转换略突然。

改进建议

  • 用It now makes等明确当前持续故障。

评分日期:2026-10-23 · 评分规则:IELTS 写作公开评分标准(2023 年 5 月版)

作文题目

既有2026原书教学情境,未把信件虚构日期当考试日期。

You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter: - describe what equipment you bought - explain the problem with the new equipment - say what you would like the manager to do
Dear Sir or Madam, The purpose of this letter is to express my dissatisfaction with a purchase from your store last week. The device I purchased is a Sanyo Deluxe blender, model SDB-2000. It is one of your top of the line blenders and it cost $89. I bought a silver one, with black trim. The main problem is that the blades do not spin properly. At first, everything seemed to work fine but within a day the blender started to shake uncontrollably. At the same time, there is a strange knocking noise and I can see the blades wobbling. I immediately called the shop for assistance; however, despite promises to do so, no one has got back to me. I would appreciate it if you could replace the faulty blender with a new one under the one-year warranty. I have retained the purchase receipt. Please contact me and let me know how you intend to resolve this matter. Yours faithfully, Sarah Smith
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