投诉受损餐桌Complaint about a damaged dining table
AI 估评 8.5 分查看四维评分详情
四个维度等权计分,均值 8.25,按半分档展示。AI 估评供学习参考。
任务完成度 TA9 / 9
写信目的直接,三项要求均具体充分:裂缝与松动桌腿、聚会租桌费用及占用空间、换货或退款与免费收回。语气和格式始终适合正式投诉。
档位依据:任务全部要求完整、恰当满足,达到9档;称谓与题干预置格式略有差别但不损害实际任务。
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a significant crack running through the centre of the tabletop, and one of the legs was loose and unstable
具体描述两处损坏。
I had to rent a replacement table at additional cost
说明直接不便和额外费用。
arrange a replacement table to be delivered as soon as possible or provide a full refund
清楚提出可执行的解决要求。
改进建议
- 保持具体投诉事实与明确处理请求。
连贯与衔接 CC8 / 9
依次描述损坏、影响、补救请求与答复期限,段落焦点明确;This damage、This situation衔接清楚,礼貌结束。
档位依据:信件易读且段落充分适当,符合8档;显式连接略常规,未需升9。
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This damage makes the table unusable.
紧接损坏细节概括后果。
This situation has caused considerable inconvenience.
自然转入不便段。
Please confirm how you intend to resolve this issue within the next five working days.
独立说明回复要求,便于执行。
改进建议
- 继续让每段承担明确的书信功能。
词汇资源 LR8 / 9
tabletop、loose、unstable、replacement、full refund、collected at no cost等投诉用语精确自然;少量客套词较常规。
档位依据:正式语境中词汇流畅而准确,达到8档;9档更广精微的词汇灵活性未充分展示。
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a significant crack running through the centre of the tabletop
损坏部位与程度用词具体。
arrange for the damaged item to be collected at no cost to me
收回与费用要求措辞正式清楚。
改进建议
- 维持具体物件和处理动作的措辞。
语法范围与准确性 GRA8 / 9
时间分词、关系从句、请求句与间接问句均准确,绝大多数句子无错,标点稳妥。
档位依据:多种结构灵活准确达到8档;个别空间句指代略可精简,尚未证明9档全程完全控制。
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Upon unpacking, I noticed a significant crack running through the centre of the tabletop
时间分词短语及主句关系清楚。
which I cannot use effectively
关系从句语法正确,先行对象可更明确。
改进建议
- 把空间占用句的指代对象写得更直接。
评分日期:2026-10-23 · 评分规则:IELTS 写作公开评分标准(2023 年 5 月版)
作文题目
原创练习题;非已核实实考题
You recently purchased a piece of furniture online, but it arrived damaged. Write a letter to the store explaining the situation. In your letter:
Describe the damage to the furniture.
Explain how this has inconvenienced you.
State what action you would like the store to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Dear Sir/Madam,
I am writing to express my dissatisfaction with a dining table I purchased from your online store. Upon unpacking, I noticed a significant crack running through the centre of the tabletop, and one of the legs was loose and unstable. This damage makes the table unusable.
This situation has caused considerable inconvenience. I purchased the table specifically for a family gathering, but due to its condition, I had to rent a replacement table at additional cost. Furthermore, the damaged table is occupying space in my home, which I cannot use effectively.
I kindly request that you arrange a replacement table to be delivered as soon as possible or provide a full refund. Additionally, I would appreciate it if you could arrange for the damaged item to be collected at no cost to me.
Please confirm how you intend to resolve this issue within the next five working days.
Thank you for your attention to this matter.
Yours faithfully,
Alex Jenkins
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